Shipping policy

SHIPPING POLICY

All full-priced orders are processed within 1–2 working days of placing your order. During collection launches, promotional periods, or sale periods, processing times may extend to 3–5 working days.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

We ship worldwide using trusted international courier services including DHL and FedEx.

Estimated delivery times:

Destination — Estimated Delivery Time

United States — 1–5 working days
United Kingdom — 1–2 working days
European Union — 1–3 working days
Rest of World — 2–5 working days

Please note that delivery times are estimates only and may vary due to customs clearance, local courier delays, weather conditions, or other circumstances beyond our control.

CUSTOMS & DUTIES

We ship most international orders on a DDP (Delivery Duty Paid) basis, meaning duties and taxes are included where applicable.

For certain destinations, local duties, taxes, or import charges may apply upon delivery. These charges are the responsibility of the customer and are determined by the destination country.

If you are located within the United States, applicable local sales tax may be added at checkout.

ORDER TRACKING

Once your shipment is in transit, you may receive delivery updates directly from the courier via email or SMS, including options to reschedule or manage your delivery where available.

SHIPPING DESTINATIONS

Ettore currently ships to selected countries worldwide. If your country is unavailable at checkout, please contact us directly at info@ettoreonline.com and we will do our best to assist you.

DELIVERY ISSUES

If your order arrives damaged, delayed, or if you experience any issues with delivery, please contact us as soon as possible at info@ettoreonline.com.

We are always happy to assist with any shipping-related questions.